Web Hosting
Each condition and article below applies to all products and services provided by WIT Webbing including Websites, Web Packages, WitCare, X-treme Make over, Web Hosting, Domain name registration, options and add-ons.
“Us” or “we” means WIT Webbing.
“You” means the Client.
" Website" means a website designed by WIT Webbing
“ Web Package” means the Client’s website designed and hosted by WIT Webbing
“Bank Account” means the bank account held at the Client’s financial institution from which WIT Webbing is authorized to arrange for funds to be debited/credited.
“DDRS Agreement” means this Direct Debit Request Service Agreement between the Client and WIT Webbing.
“Banking day” or “Working Day” means a day other than a Saturday or a Sunday or a public holiday listed throughout Australia.
“Debit day” means the day that payment by the Client to WIT Webbing is due.
“Debit payment” means a particular transaction where a debit is made.
“Your financial institution” is the financial institution where the Client holds the account that he/she has authorized WIT Webbing to arrange to debit.
A "Month" is a calendar month.
"Storage space" means the space your website may take on our server (expressed in Mb (mega byte)
"Bandwidth" or "data transfer" mean the volume of data that may be transferred per month from your website's use (download and upload included).
"Internal" means a website or an element designed by WIT Webbing.
"External" means a website or an element designed by another company or Web Designer but WIT Webbing.
1. General Conditions
WIT Webbing Web hosting is an additional service provided by WIT Webbing to its customers.
In the frame of WIT Webbing Web Hosting, the customers' website is hosted (saved) on WIT Webbing's Windows Servers 2003 - based in Australia and provided by Web24 Pty Ltd.
The initial duration of the service is 1 year.
WIT Webbing Web hosting service is strictly reserved for WIT Webbing's customers who purchased at least 1 of the following services: A Website or a Web Package or a Witcare or a X-treme Make over.
WIT Webbing Web Hosting can not be sold separately and must be bundled with at least one of the 4 main services mentioned above.
Apart in some very particular cases, WIT Webbing DOES NOT host external websites (designed by another company).
2. Unlimited Web hosting
Unlimited Web Hosting means that there is no limit of storage space for your website on our servers and no limit of bandwidth (or data transfer) and no limit of sub-domains.
Each hosting starts with 10Mb of storage space. This number can easily be increased on request and at NO charge.
The client acknowledge that only 1 domain name can be hosted per Web Hosting.
Besides its "unlimited" characteristic, WIT Webbing Unlimited Web Hosting is subject to a "fair use" policy that commits the customer's responsibility.
Both WIT Webbing and the customer agree that a "fair" website should not be bigger than 150Mb and that a "fair" usage (bandwidth or traffic) must not be bigger than 1Gb per month.
Should the website storage space exceeds 150Mb and/or traffic exceeds 1Gb, terms & conditions outlined here will simply be redefined between the client and WIT Webbing. In any case, WIT Webbing reserves the right to accept, reject or charge such excess usage and/or traffic.
3. Your website's Security:
The security of our customers' websites is a priority for us. Therefore, to avoid any mistake and/or malicious use that may represent a danger for our customers' websites, be advised that WIT Webbing never provides the customer with the access codes to its servers (nor FTP access codes).
The client agrees he/she will not be allowed and/or will not intend to add nor remove by himself/herself any content (pages, pictures, files, videos, etc.) to his/her website.
Any web content must be added to or removed from the client's website by a WIT Webbing staff member.
Besides the normal price of the added element itself, the addition of an internal element (=designed by us) to the client's website is FREE of charge. Extra fee applies for the addition of an external element (designed by another company/designer).
In all cases, WIT Webbing can not be held responsible for any damage or malfunction caused to the Client's website by a web element added directly by the client.
In all cases, WIT Webbing may charge the client for any intervention that may be necessary to fix a problem caused by an element added directly by the client on his/her website.
4. Prices, Payment & GST
4.1 Web hosting is a yearly payable subscription and cannot be paid per month (i.e. no partial payment will be accepted) .
See our "General conditions"
5. Contract Renewal
5.1 Renewal: The client acknowledges that this service is subject to an automatic renewal at the end of the period for its initial duration and will be charged at the prevailing rate on the renewal date. Web hosting is a yearly payable subscription and cannot be paid per month (i.e. no partial payment will be accepted) .
5.2. Non-reconduction: The Client can oppose the tacit reconduction of his Agreement by way of a letter addressed to WIT Webbing at least 5 working days before the date of renewal. In such case, WIT Webbing will provide the customer with all the files included in his/her website on a Cd-rom (a $49.00 applies per website).
6. Cancellation
6.1 Change of mind: Read our "General Conditions"
6.2 Cancellation: The Client can cancel his/her web Hosting before the due date by way of a letter addressed to WIT Webbing. All goods and services purchased for which payment has not been received is due by the client. In the case of cancellation of the Agreement by the Client before the due date, the Client will have to pay all outstanding fees. Any cancellation of a Web Hosting contract by the Client before the due date will attract a AU$ 70.00 management fee to be paid by the Client. If the customer wishes to cancel his/her web hosting and under the condition that there is NO outstanding fees, WIT Webbing will provide the customer with all the files included in his/her website on a Cd-rom (a $49.00 fee applies per website).