In addition to our 'General Conditions', the client and WIT Webbing agree on the following articles.
“Us” or “we” means WIT Webbing.
“You” means the Client.
" Website" means a website designed by WIT Webbing
“ Web Package” means the Client’s website designed and hosted by WIT Webbing
“Bank Account” means the bank account held at the Client’s financial institution from which WIT Webbing is authorized to arrange for funds to be debited/credited.
“DDRS Agreement” means this Direct Debit Request Service Agreement between the Client and WIT Webbing.
“Banking day” or “Working Day” means a day other than a Saturday or a Sunday or a public holiday listed throughout Australia.
“Debit day” means the day that payment by the Client to WIT Webbing is due.
“Debit payment” means a particular transaction where a debit is made.
“Your financial institution” is the financial institution where the Client holds the account that he/she has authorized WIT Webbing to arrange to debit.
A "Month" is a calendar month.
Protecting your privacy is fundamental for us. We treat very seriously the ongoing trust you have in us to protect your personal information.
Everything is made to protect your privacy whenever we collect, store, use or disclose your personal information.
1. What we may collect
When you purchase products and services from us, we may collect your name, telephone and fax numbers, e-mail address, date of birth, mailing address and payment details.
When you visit our website, we may record your computer hardware, origin, software types, domain name, access time and the referring web site. All this information is collected anonymously, will not be shared with any third party and cannot be used to personally identify you.
2. Cookies
WIT Webbing's website may place a 'cookie' on your computer. This is a small, harmless text file which helps us collect statistical information as set out before.
You are free to disable cookies from our website; however, some functionality may be disabled.
3. How we use your information
We may use your information:
- To create your Paypal Business Account
- To tell you about special offers or
other services that may be of interest to you
- To provide customers with real time service activations or system messages
- To enable it to provide a product or service
- To offer you support by e-mail or phone
- To prevent or investigate any fraud or crime (or a suspected fraud or crime)
- As a testimonial on our website to promote our services, although only your
name, domain and testimonial would be disclosed
- As required by relevant laws, regulations, Codes, and 3rd party credit
agencies
4. Whois Database
Certain information about you is contained in the WHOIS database service.
There are guidelines about the collection, disclosure and use of this information, which can be found on the auDA website at http://www.auda.org.au/whois-policy
5. Your consent
We must obtain your consent before we are able to use or disclose your personal information. This can be expressed or implied. Your express consent can either be verbal or written. By calling us and seeking technical or accounts support you give us implied consent to use your information.
6. Sensitive information
We will never collect, use or disclose sensitive information about you unless we are legally required to do so.
Sensitive information, as defined by law, is any information about a person’s racial or ethnic origin, political opinion, membership of a political association, religious beliefs or affiliations, philosophical beliefs, membership of a professional or trade association, membership of a trade union, sexual preferences or practices, criminal record or health information.
If you suspect that we have inadvertently collected any sensitive information, then please contact us and we will destroy it promptly.
7. Emails
Your personal details may be included in correspondence such as emails. This information is stored so we can have a record of your support issues and assist you with problems in the future.
It may be necessary to store correspondence for a lengthy period of time where required to do so by law.
8. Updating your information
It is your responsibility to ensure that the information we have about you is up-to-date and accurate.
9. Storing your information securely
Your information is kept secured at all times. Only authorised persons in the company are able to modify your details.
It may be necessary to securely store credit card details on file if your account needs to be re-billed at a later date. These details are encrypted against hacking and unauthorized access.
We will destroy personal information if we no longer need it for the purpose for which we collected it, or to satisfy legal requirements. This includes all hard-copy documents which may contain your information and other electronic records.
10. Changes to this policy
From time to time we may need to update this policy. Updates will appear in this section and will always be consistent with our obligations under Federal legislation.
11. Contacting Us
You may contact us at any time to update your personal details, request to find out what information we store about you, or make further enquiries. Our staff will be more than happy to help.